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At Crystal Candle, We are working hard to bring joy and unique products to you. Due to current situation, order delivery timeframe is unstable, for most items is about 1-2 weeks. Personalized products and some specialty products may take longer. Express Delivery is currently unavailable. Thank you for your understanding and patience.

Have questions? Live Chat or Email

Do you Shipped Overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to my order?

It depends on where you are. We try to process each order as fast as possible. Delivery details will be provided in your confirmation email.

What shipping career do you use?

We use all major carriers, and local courier partners. You will have the option to choose and select your preferred delivery method on the checkout page. 

Can I return my order?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Email us directly and we’ll take you through the process.

Can I get my product personalized? 

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Any Question?

You can contact us through our contact page! We will be happy to assist you. Or else email us on info@crystalcandle.us or call us at (626) 267-9547.